What is your booking procedure?

We craft custom proposals for our clients that suite your specific needs & design. Because of this, we ask that you either provide us with a specific list (including quantities) of the rental items you’re looking for or schedule a complementary consultation with us.

After we send over your proposal, to officially book with us, we require a 50% deposit against the services & rentals listed on your contract. We’ll also ask that you sign a contract to agree to all of our terms and conditions. From there, the final deposit is due 1 month prior to the event date after we confirm counts & have your final guest count.

When should I book my rental items & services?

In our eyes, once you know that you want something we recommend putting down your deposit on those items. We work on a first come first serve basis so the earlier you put down your deposit against specific items, the better.

Our system will hold items for you for 30 days after we send you a proposal but after that point, it’s fair game. We do also have caps on our styling & tear down packages on certain weekends in the year due to the amount of staff we have. 

All that said, most clients book with us 1 year - 6 months prior to their date.

Do you book multiple clients per weekend? If so, how does that work?

We sure do! A typical weekend for us consists of 3-5 weddings, sometimes up to 7 or more. We have a seasonal staff of 15-20 people and can accommodate quite a few set ups/deliveries per weekend. If we are unable to assist with your set up, chances are you could still arrange for a will-call set up of our decor rentals! We’ll certainly help in any way that we can.

What if I don’t know my final guest count? Can I edit my contract after I book?

Sure thing! We allow our contracts to be changed & edited until 1 month prior to your event date. At that point you can no longer remove or change items on your invoice. However, if you would like to add additional items on and they are available, we can certainly discuss.

Can I pay my bill in full upon booking instead of the 50% deposit?

If your rental items or services may change due to final guest count, we prefer that you wait until 1 month out to pay your final balance. While we love when clients are eager to lock in their contract, we do prefer that you wait until you have a great idea of your final guest count to avoid paying more than necessary on your contract. 

Do you have minimums?

Yes, we have a $1000 minimum on any delivery orders and a $1500 minimum on styling & tear down orders. These minimums are inclusive of labor pricing & rental pricing.

How far away do you deliver?

Technically speaking we deliver anywhere your event is happening. However, we do sometimes refer to different decor providers if your event is not in our typical service range or if we have a particularly busy weekend. 

A few of the venues that we frequently deliver to require an overnight stay with client provided lodging. These venues are typically 1+ hours from Duluth.